SINOMALY Heavy Machinery Co., Ltd. provides professional repair and replacement solutions. We provide services in terms of repair, return and exchange, product replacement, compensation, etc.
Repair: Regardless of whether the equipment purchased by the customer has been put into use, our company will repair the products that cannot be safely operated due to production problems free of charge.
Return and exchange: According to the contract, our team will return and exchange the equipment that is not provided in the quantity specified by the customer.
Replacement: Before the customer puts the product into use, we will replace the defective products that cannot be repaired due to production problems.
Compensation: If the production problem causes significant losses to the customer, we will compensate the customer in accordance with the contract and legal provisions.
SINOMALY has many years of production experience in the heavy equipment manufacturing industry and cooperates with many domestic and foreign companies. We are always committed to providing transparent, honest and efficient services to ensure the satisfaction of every customer. We look forward to working with you to create a better future and become your trusted long-term partner.
