SINOMALY Heavy Machinery Co., Ltd. has a professional service team. Our on-site service will have professional after-sales service engineers who will quickly find problems and provide solutions after receiving customer service requests. We will conduct on-site training based on the equipment purchased by customers to ensure that customers can use the equipment correctly. Our team will provide video guidance to solve unexpected problems and send skilled technicians to the site to handle problems when necessary.
SINOMALY after-sales service engineers will visit customers regularly or irregularly to ensure the normal operation of the service system. In addition, our team will communicate with customers regularly to understand the use of products and provide customers with daily equipment maintenance consulting services. Every step we take is based on customer satisfaction and peace of mind, and we actively solve problems that customers may encounter.
